Front Desk Executive

ShoMya Beauty Studio is a top beauty and spa salon in Lekki, Lagos. We offer a wide range of services including hair styling, braiding, threading, makeup, lash extensions, facials, massages, and other spa treatments. Our goal is to provide every client with a professional, welcoming, and relaxing experience. We focus on quality, attention to detail, and excellent customer service, making sure clients leave looking and feeling their best.

At ShoMya, we are proud to be a leading brand in the beauty industry, known for creativity, professionalism, and high standards. Joining our team means being part of a friendly, skilled, and innovative environment where your talents are valued and developed.
We are recruiting to fill the position below:

Job Title: Front Desk Executive

Location: Lekki, Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday | 9:00 AM – 7:00 PM
Job Summary

The Front Desk Executive is responsible for managing the reception area, providing an exceptional client experience, and ensuring smooth day-to-day operations of the salon.
This role requires a highly organized, professional, and client-focused individual who can handle multiple tasks in a fast-paced environment.
Responsibilities

Welcome clients warmly and professionally; ensure excellent first impressions.
Manage appointment scheduling, confirmations, and reminders efficiently.
Handle walk-in clients and manage waiting times properly.
Process payments accurately and issue receipts.
Maintain daily client records, sales data, and basic administrative reports.
Manage phone calls, WhatsApp inquiries, and social media booking requests.
Coordinate with stylists and service providers for smooth operations.
Ensure the reception area is neat, organized, and presentable at all times.
Support management with administrative tasks as needed.
Requirements

Minimum HND or BSc Degree
Completed NYSC
At least 2 years post-NYSC experience in front desk, hospitality, salon, or customer service role.
Strong organisational, administrative, and customer service skills.
Professional appearance and communication skills.
Applicants must reside within Lekki axis
Skills and Competencies:

Excellent verbal and written communication.
Ability to multitask and work under pressure.
Strong customer service orientation.
Basic computer skills.
Professionalism, reliability, and attention to detail.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: hr.shomya@gmail.com using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.